Question 1

SafeGuard Service Plan

Accepted Answer

In the event of vehicle damage, compensation and business losses will be handled according to the UDRIVE rental agreement. UDRIVE additionally offers the SafeGuard value-added service, which exempts you from paying up to NT$100,000 in compensation and business loss fees stipulated in the rental agreement in the case of an accident. This helps relieve financial stress and allows for a worry-free car rental experience.

Question 2

What types of vehicles does UDrive offer?

Accepted Answer

UDrive offers a selection of Tesla electric vehicles and various fuel-powered cars to meet different user needs.

Question 3

What are the differences between renting a Tesla and a fuel-powered car?

Accepted Answer

Teslas provide an eco-friendly and quiet driving experience, while fuel-powered cars are better suited for long-distance travel or remote areas. Pricing and pick-up locations may also vary.

Question 4

How do I pick up and return the rental car? What documents are required?

Accepted Answer

Users can pick up and return the vehicle at a UDrive branch. Please bring a valid driver’s license and identification documents.

Question 5

How do I make a reservation? How early can I book?

Accepted Answer

Reservations can be made through the UDrive official website or app. It is recommended to book at least one day in advance to ensure vehicle availability.

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FAQ

FAQ